Urban Aesthetics

At Urban Aesthetics we understand schedules can change and unforeseen circumstances may arise. To ensure we can accommodate all of our valued clients, we kindly request that you follow our cancellation policy. Cancellations: No- shows or cancellations made fewer than 24 hours before the appointment may incur a 30% fee. This fee compensates the business for the time that was set aside for your appointment. Exceptions: We recognize that emergencies and special circumstances may occur. Exceptions to our policy are made on a case-by-case basis at the discretion of Urban Aesthetics. Refunds: Cancellation fees and service deposits are non-refundable. Exceptions may be made for cancellations initiated by Urban Aesthetics or other qualifying circumstances. By booking an appointment, you acknowledge and agree to our cancellation policy. This policy allows us to manage our schedule and provide the best service to all clients. As a courtesy to our regular clients one waived cancellation fee per client each calendar year. For more questions or to make changes within 24 hours of your appointment time please contact through text or call (859) 240-2678. Thanks!